Drives the platform strategy and the development of new features and experiences. Owns the platform lifecycle including ideation, strategic planning, tactical initiatives, platform roadmap, platform development, and ongoing implementation and support. Ensures growth on established metrics. Leads, manages, and mentors the platform team to design, deliver, measure, and impr

Responsible for prototyping various technologies, including generative AI systems Meet with key leaders in the Information Technology Services department and learn how we design, deliver, operate, and promote technology solutions that enable AARP to achieve its goals Contribute to data analyses and write up of findings Learn and apply AARP's Design Thinking framework to u

Support the strategic development and implementation of AARP Michigan's integrated communications strategies to help promote policy issues on family caregiving, health and welfare, and retirement security Engage in communications tactics to advance these issues and the events organized as part of these efforts Research policy issues, draft documents to support our advocac

Leads customer research projects and analysis of findings/data to understand member experience delights and pain points. Leverages human centered design (HCD) and other innovation/product development approaches. Champions the customer experience across the organization to ensure exceptional customer journeys and service are continuously provided to all customers across al

Integrates rapid delivery (Agile or other) principles into team practices and work products, including coaching the team on reporting, backlog development, refinement, and prioritization, and facilitating team ceremonies. Ensures team incorporates best practices and enterprise guidance around architecture, information security, agile delivery, quality engineering, governa

Develops and implements advocacy strategies and campaigns at the local, state, and federal levels while collaborating with cross functional teams as well as internal and external partners to achieve the organization's legislative goals. Represents the organization and its interests to federal, state, or local government agencies. Builds and maintains relationships with go

Organize and improve existing program systems, processes, and workflow documentation to create a user friendly manual and guide for program and site operations Assist as an initial point of contact for prospective volunteers in virtual tutoring programs, including providing informational sessions, conducting volunteer interviews, checking references, and placing volunteer

Develops multichannel communications plans for new and existing initiatives, programs and offerings to reach key target audiences, oversee implementation and measure results. Creates and updates messaging for all initiatives, programs and offerings and ensure enterprise wide alignment. Establishes annual communications priorities and the communications calendar for the en

Write news releases, stories, and other collateral materials Create videos, social media posts, and other digital content for initiatives related to family caregiving, fraud prevention, and retirement security Promote local AARP community outreach events using audience engagement tools and channels such as email, social media, and earned media Participate in team meetings

Develops a state specific strategic vision for the organization that considers organizational priorities, state and local level needs and issues, and feedback from internal and external stakeholders. Mobilizes the state office team of staff and volunteers in the execution of the strategic vision. Collaborates with staff across the organization in support of the state's wo

Conduct comprehensive landscape analyses to identify existing social initiatives/organizations as well as research and policy efforts in the field of anti poverty and social innovation, focusing on economic mobility, financial well being, and social connection among older adults Collect, analyze, and interpret qualitative and quantitative data from external and internal s

Manages effectively and efficiently, budget and expenditures to adhere to published guidelines. Expends or oversees prudent expenditure of grant funds on payroll and administrative needs. Responsible for bi weekly participant payroll processing, including timesheets approval for participants. Manages (or operates) in accordance with federal regulations, grant requirements

Establishes a technical roadmap for the platform and/or capability strategy and lifecycle that considers value based outcomes, costs to maintain, supportability, and performance. Ensures sound integration, data, security, and business architecture design throughout all stages within the platform and/or capability lifecycle. Provides rapid delivery and development of techn

Plans, organizes, and implements assigned projects in collaboration with internal and external stakeholders. Establishes a presence for the organization in targeted communities by engaging multicultural audiences, developing community partnerships, building volunteer capacity, and designing and executing engaging community programs and events. Develops and manages relatio

Meet with key leaders in the Information Technology Services department and learn how we design, deliver, operate, and promote technology solutions that enable AARP to achieve its goals Contribute to data analyses and write up of findings Learn and apply AARP's Design Thinking framework to understand how we achieve results and outcomes Learn and apply agile principles and