Lead and drive forward the digital strategy and roadmap for the RAG and chatbot products, identifying and implementing new and enhanced functionality that will improve the efficiency, satisfaction, and engagement of our users Formulate and refine existing strategies specific to RAG and chatbot capabilities, ensuring that they are aligned with the Service OKRs (Objectives

Our local General Office is excited to find service professionals who support our insurance agents, clients, and management team. As a Customer Service Representative (CSR), you will work closely with our agents as you support their onboarding experience, facilitating the contracting and licensing process. In addition, you will support their practice by managing insurance

Provide excellent day to day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication Coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters Assist with workflow of applications for life products, annuities, contract changes, policy billing

Partner with Divisional Sales Manager and Business Intelligence to develop and strengthen a business plan to maximize market share, assets, and profitability for assigned Edward Jones territory. Collaborate with the marketing team by cultivating leads and identifying new opportunities with an emphasis on a combination of in person and digital engagement. Present New York

Cultivate strong relationships with brokers and consultants in your assigned geographic area to drive quote activity and uncover new business opportunities. Take the lead on managing routine to moderately complex issues, ensuring proactive resolution. Collaborate effectively within a matrix organization, liaising with underwriting, service, and implementation partners. De

Manage a disciplined account engagement process which is comprised of goals, strategies to achieve goals, and tactics to support execution of strategies to manage, maintain, and grow a book of business that includes clients with high product/process customization, organizational complexity, and/or vendor integration requirements Develop deep customer relationships to faci

Develop and execute internal communication plans for the GBS sub departments that align with GBS Employee Engagement strategy, business objectives, and NYL values. Create engaging communication materials for various communication channels including newsletters, intranet, email announcements, PowerPoint presentations, videos, and more. Collaborate with cross functional tea

Job Requisition ID 90323 Location Designation Hybrid 1 day per week Job Title Senior Associate Location White Plains, New York Offered Wage $169,229/year Duties Develops the company's portal platform to support multiple e app websites for Group Memberships. Leverages Java Spring Boot framework, Hibernate, Oracle database, HTML5, Bootstrap CSS, JavaScript, JQuery, and back

Delivery Orchestrate alignment between Value Stream and technology counterparts to define, analyze, and document data requirements for strategic business initiatives. Partner with delivery leads and product owners to define scope and prioritization for data deliverables. Bring new Value Stream data demand into Analytics Intake system and take ownership as delivery lead fo

Location Designation Hybrid 3 days per quarter When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You'll have the opportunity to grow your career while developing personally and professio

Job Requisition ID 90082 Location Designation Fully Remote Location New York, NY This position reports to the NY Life headquarters in new York, NY. Applicants may work from a Home Office anywhere in the US. Offered Wage $169,229/year Duties Maintain and enhance internal financial reporting database applications, including implementation and enhancements for new and existi

We are actively seeking a skilled Site Reliability Engineer (SRE) to join our dynamic team. The ideal candidate will have a strong background in cloud technologies, proficiency in AWS, Terraform, and a deep understanding of DevOps practices. As a vital team member, you will play a key role in ensuring the reliability, scalability, and performance of our systems, contribut

Collaborate with business on product roadmap, discovery and scoping of features, user designs; document product requirements, business rules/logic, define acceptance criteria; Resolve product questions. Work with the business team and key stakeholders to define scope updating existing product features and implementing new product features. Work with business product manag

Strong interpersonal skills with ability to work with product owners and team members to buildindustry leadingsolutions. Design, implement and managecodewithin a managed service environment. Directing the development team in the design, development, coding, testing and debugging of applications Guide team development efforts towards successful project delivery Buildbest i

Location Designation Hybrid 2 days per week When you join New York Life Investments, a wholly owned subsidiary of New York Life Insurance Company, you are joining a global investment company with a long history and passion for career development, innovation, collaboration, and diversity, equity and inclusion.We want employees to feel proud about being part of a company th