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Include Provide remote technical support (via telephone or on line) for identified CIENA products 24x7 when required. On call duty includes evenings and weekends. Provide on site support to Customers where required. Communicate with Design and Supply Chain on problems / issues found in the field. Utilize debug tools as well as lab research to aid Customer's technical problem. Recover information n
Posted Today
Complete complex network designs for customer application of CIENA networking products. Proficient in use of Ciena Network design and modeling tools. Consult with potential and current customers on application of CIENA products for next generation architectures. Prepare quotations and assist in proposal preparation for Ciena products & upgrading actual design. Provide product and technical experti
Posted Today
Hold design and information gathering workshops with the customer to understand the customer's existing network design and technical requirements. Understand the customer's organizational structure and become familiar with the customer's network implementation and support processes and procedures. Use of network design tools (e.g. Ciena OnePlanner, Ciena MPBP, etc.) Create, review, validate and pu
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The ultimate goal of the role is to increase Ciena's Addressable Market (CAM) as a percentage of the Total Available Market (TAM) for Ciena's Generally Available (GA) hardware, software and services through Partners. Goal is largely achieved though employing the correct methodologies to prioritize regions and market verticals that have high potential for growth through a network of Ciena Partners,
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Plan, manage and execute complex IT related, Sarbanes Oxley and operational audit projects in a professional manner and in accordance with the Institute of Internal Auditors (IIA) Professional Practices Framework. Assist in or lead IT risk assessments, create detailed audit programs and tests to meet audit objectives using COSO, NIST, COBIT, ITIL or similar risk/control models. Lead audit teams an
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Ciena may well be the most important technology company you've never heard of. The innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile stream your favorite show) are the products of ingenuity from some brilliant and forward thinking companies. But those companies rely on Ciena, another vanguard of innovation, to create and advance the underlying netw
Posted Today
Ciena may well be the most important technology company you've never heard of. The innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile stream your favorite show) are the products of ingenuity from some brilliant and forward thinking companies. But those companies rely on Ciena, another vanguard of innovation, to create and advance the underlying netw
Posted Today
Develop and own the annual N.A. marketing plan which outlines the marketing strategy, goals and metrics that will help achieve the regional business objectives. Provide leadership, guidance and coaching to the North America field marketing team to not only deliver on objectives but continually seek new ways to improve how we engage and support our customers and partners. Provide input and regional
Posted Today
Solutions Consultant applies consulting skills and experience to qualify and evaluate opportunities and determine solutions that meet or exceed customer needs multi dimensionally (commercial, feature and timescale) Est ablish credentials, credibility and capability Drill to the core of frustrations, unaddressed wants, budget Innovate compelling propositions and roadmaps addressing needs holistical
Posted Today
Solutions and Systems Architect applies advanced data and general analytical experience and of the best practice Consulting IT principals of solutions design to define appropriate customer solutions Serving as the Solutions and Systems Architect and technical lead for solutions scoping, architecture, design, overseeing and reviewing implementation, and delivery Representing Ciena at customer consu
Posted Today
Develop new software micro services, libraries, and features that form the platform supporting service orchestration Focus on continuous performance and scalability improvements to the core Orchestration platform Extend and create SDKs used by developers to author resource adapters, service templates, and lifecycle plans Work closely with the Blue Planet solution teams, internal developers, and cu
Posted Today
Ciena may well be the most important technology company you've never heard of. The innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile stream your favorite show) are the products of ingenuity from some brilliant and forward thinking companies. But those companies rely on Ciena, another vanguard of innovation, to create and advance the underlying netw
Posted Today
Ciena may well be the most important technology company you've never heard of. The innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile stream your favorite show) are the products of ingenuity from some brilliant and forward thinking companies. But those companies rely on Ciena, another vanguard of innovation, to create and advance the underlying netw
Posted Today
Ciena may well be the most important technology company you've never heard of. The innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile stream your favorite show) are the products of ingenuity from some brilliant and forward thinking companies. But those companies rely on Ciena, another vanguard of innovation, to create and advance the underlying netw
Posted Today
Hold design and information gathering workshops with the customer to understand the customer's existing network design and technical requirements. Understand the customer's organizational structure and become familiar with the customer's network implementation and support processes and procedures. Use of network design tools (e.g. Ciena OnePlanner, Ciena MPBP, etc.) Create, review, validate and pu
Posted Today
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