GENERAL SUMMARY / OVERVIEW STATEMENT:

- Review, correction, and communication of charge-related errors.

- Invoicing of study sponsors for study-related services.

- Conduct various internal reconciliations.

- Provide analysis and feedback on processes and workflows to maintain and improve accuracy and timeliness of billing.

- Manage ad hoc projects as assigned.

- Perform needs assessment, financial analyses, and productivity analyses as they relate to department and organizational initiatives.

- Effectively interact with all levels of research study team as necessary.

QUALIFICATIONS:

• High School diploma required, Bachelor's Degree strongly preferred.
• Ability to provide support in a high volume, fast-paced, professional environment.
• Strong organizational and professional communication (oral and written) skills are essential.
• Accuracy and detailed orientation are essential. Must be adaptable and able to prioritize workflow.
• Solid working knowledge of Microsoft Office required with emphasis in Excel, knowledge of Access a plus.
• Ability to apply billing requirements/regulations to the clinical research charge review workflow.
• Fluency in Medical Language highly desirable.
• Previous clinical research or ICD-10, CPT, or HCPCS medical coding/billing experience or certification highly desirable.
• Interest in data analytics a plus.

Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.