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Summer Intern - Customer Quality
Novi, MI
Job/Internship Description
Description & Requirements
About the Role
The Customer Quality Engineer will work with our OEM customer and extended Harman team to resolve quality issues resulting from design and/or manufacturing discrepancies..
Supervisory Responsibilities:
This position does not have direct and/or indirect reports.
What You Will Do
- Act as an assistant project manager to Director, Customer Quality
- Develop project charters for Quality Academy updates and new requirements.
- Assist in creating a Quality Academy landing page on the HARMAN HUB.
- Work with multifunctional teams (Operations, Manufacturing, Engineering, Field Service, Sales) to drive resolution for product complaints.
- Support and maintain policies and practices related to manufacturing support of 0km issues at customer assembly plants and quality situations related to product application in vehicles.
- Support APQP activities with customers and Harman manufacturing to facilitate PPAP submission according to customer schedule.
- Assist internal and external contacts to resolve product and process problems, investigating and solving manufacturing-related problems.
- Define specifications for new projects requested by quality process owners.
- Learn about problem solving, failure analysis, and closed-loop quality systems.
- Complete other projects as assigned
What You Need
- Must be currently enrolled in a Bachelor's Degree programpursuing relevant degree (computer science, engineering)at an accredited institution, taking at least one class in the semester/quarter prior to participation in the internship program and returning to school for at least one semester upon completion of the internship program
- Must have a cumulative 3.0 GPA
- Must have strong oral and written communication skills and be able to confidently interact and present information to senior leaders and executives
- Experience using AIAG guidelines (APQP, PPAP, PFMEA)
- Practical problem solving using: 8D, A3, Fault Tree Analysis, Pareto, 3L-5Y, Is-Is Not, Fish Bone, etc
- Must work collaboratively with strong interpersonal and relationship-building skills
- Self-Driven, team oriented individual with strong leadership qualities
- Skilled with MS Office software: Outlook, Word, Excel, Powerpoint
What is Nice to Have
- Prior experience with Automotive OEM
- Ability to specify, develop, and operate specialized equipment used for product analysis.
- Ability to calculate and analyze data, and generate reports.
What Makes You Eligible
- Be willing to work in an office in Novi, Michigan.
- Able to provide your own housing and transportation to/from work.
- Must possess unrestricted work authorization.
- Successfully complete a background investigation and drug screen as a condition of employment
- Must provide full work availability from May 20, 2024 through August 9, 2024 and be able to work 40 hours per week
What We Offer
- Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Access to HARMAN Campus Fitness Center and Cafeteria
- An inclusive and diverse work environment that fosters and encourages professional and personal development
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.
Position Summary
Company
Start Date
As soon as possible
Employment Type
Full Time
Period of Employment
Open
Type of Compensation
Paid
College Credits Earned
No
Tuition Assistance
No
Required Student Status
Open
Preferred Majors
Other
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