JBG SMITH owns, operates, invests in, and develops a dynamic portfolio of high-growth mixed-use properties in and around Washington, DC. Our creativity and scale enable us to be more than owners-we are placemakers who shape inspiring and engaging places, which we believe create value and have a positive impact in every community we touch.

JBG SMITH has been named multiple times as one of the Washington Post's Top Workplaces in the region and we pride ourselves in both our outstanding work environments and opportunities for career growth and advancement.

Responsible for executing maintenance, including diagnosing problems and making repairs in order to maintain the physical condition of the property according to operating and safety standards, and to ensure that service requests and repairs are made in a timely manner.

Exercise familiarity with central HVAC building systems and BMS for monitoring these systems. Able to monitor & perform preventive maintenance on these systems.
• Inspect property and property's mechanical systems daily, to identify maintenance needs.
• Diagnose and repair problems in areas such as HVAC, electrical, plumbing, major appliances, and emergency systems.
• Assist with creating and/or organizing work orders and general maintenance tasks. Complete assigned work orders and repairs consistent with company operating and equipment/supply standards and in a timely manner.
• Assist in the preparation and completion of mechanical preventive maintenance schedules as well as maintaining an inventory of supplies and tools sufficient for providing the appropriate level of service.
• Maintain company customer service standards. Respond to resident requests and work with residents to minimize/resolve problems and complaints. Follow through to ensure issue is resolved.
• Maintain incident and injury free safety culture by following all JBG SMITH safety policies and procedures and reporting any unsafe behavior or conditions including nonfunctioning equipment. Train and promote safe work practices among on-site staff.
• Follow and apply all applicable JBG SMITH policies and procedures and ensure compliance as needed with federal, state and local laws, specifically Fair Housing regulations.
• This job description is not intended to be an exhaustive list of all duties.

• High school diploma or equivalent.
• At least 2 years of well-rounded mechanical experience (i.e. electrical, plumbing, HVAC).
• Valid driver's license and dependable transportation including on-call hours.
• Certification as a CFC Universal Technician from an US EPA-approved program.
• Completion of an approved course on mechanical system maintenance for communities with a central plant and, for communities with individual HVAC, completion of an approved course appropriate to that type of equipment.
• Ability to understand basic knowledge of boilers, chillers, cooling towers, pumps, and related systems.
• Complete understanding of emergency systems, shutoffs, locations, and sequence of operations.
• Ability to occasionally operate general office equipment such as, but not limited to, personal computer, tablet, telephone, photocopying machine, and to program fobs or other electronic devices.
• Ability to regularly and consistently report on time, work assigned schedule and accurately document/verify time worked.
• Ability to be on-call as required by work schedule. Must be able to respond within 45 minutes from the time the on-call has dispatched.
• Ability to routinely lift up to 50 pounds (supplies, appliance, etc.).
• Passion for providing exceptional customer experiences and embodying our core customer service elements of:
  • CARING - Demonstrated passion for caring about customers and co-workers alike.
  • PROFESSIONALISM - Professional presentation and superior written and verbal communication skills.
  • EMPOWERMENT - Proactive approach with a proven capability to take ownership of customer concerns.
  • LEADERSHIP - Dependability as a team member who inspires others to achieve excellence.
  • INCLUSION - Commitment to inclusion and treating everyone with kindness, dignity, and respect.

How We Support You

For a complete benefits overview, please visit the benefits section of our careers page. In addition to providing employees with a great place to work, we offer a 20% housing discount at select JBG SMITH communities.

Physical Requirements

EEO Statement

JBG SMITH is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.

Reasonable Accommodation Request

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions to the extent the Company may do so without undue hardship. If you seek to request a reasonable accommodation during the application process, please send an email to hr@jbgsmith.com.