Information Technology Intern - Salesforce
Washington, DC 
Posted 12 days ago
Job/Internship Description

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health security, financial stability, and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin.

Information Technology Services is responsible for AARP enterprise-wide technology and information security functions. Services range from infrastructure design and operations to system and software lifecycle implementations, enabling the mobile workforce and protecting the AARP network, systems, and data. Various technologies and practices are used, including cloud computing, automation, artificial intelligence, and machine learning within highly collaborative Agile teams.

As an information technology intern, you will apply strategic, analytical, and creative thinking to solve challenging technology problems. During your internship, you will work with the Salesforce team and learn how they implement strategic initiatives, develop best practices, and drive scalable processes to engage AARP members, volunteers, and employees. On any given day, you could be working with IT Engineers, Platform Managers, Business Partners, or IT Executives focusing on solutions to advance the AARP mission. We'll challenge you to think in new ways, and we will cultivate your continued learning and development. This internship has an anticipated start date of Summer 2024 and will go through August, with the possibility of extending additional semesters.


  • Meet with key leaders in the Information Technology Services department and learn how we design, deliver, operate, and promote technology solutions that enable AARP to achieve its goals
  • Contribute to data analyses and write-up of findings
  • Learn and apply AARP's Design Thinking framework to understand how we achieve results and outcomes
  • Learn and apply agile principles and practices while working with AARP capability and platform teams
  • Collaborate with AARP technology stakeholders, providing service solutions
  • Enhancing overall system security, performance, and availability
  • Construct, implement, and deploy process-centric Business Process Management solutions


  • Prospective intern must have completed an Introduction to Salesforce Course at an accredited college or university
  • Currently enrolled in an undergraduate-level degree-seeking program related to math, statistics, scientific computing, data and analytics, business analytics, marketing, or a related field
  • Advanced problem-solving skills using logic and data
  • Critical thinking and analytical skills
  • Ability to articulate complex technical issues to those not as experienced
  • The ideal person will possess the willingness and capacity to learn quickly and apply new knowledge
  • Must be available to participate in the intern program from May 28 to August 16, working 40 hours a week
  • Advanced user of Excel, PowerPoint, and Word a plus
  • College-level experience with coding practices and languages (such as Java, C/C++, Python, or others)
  • Experience with popular business tools (Windows, Office Professional, Visio, SharePoint, etc.)

AARP will not sponsor an employment visa for this position at this time.

Additional Requirements

  • Regular and reliable job attendance
  • Effective verbal and written communication skills
  • Exhibit respect and understanding of others to maintain professional relationships
  • Independent judgement in evaluation options to make sound decisions
  • In office/open office environment with the ability to work effectively surrounded by moderate noise

Flexible Work Arrangement (FWA)

AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

Compensation and Benefits

The hourly range is $18 for undergraduates, $21 for graduate students, and $28 for Ph.D. candidates. Internships are non-exempt positions and are not eligible for employee benefits.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.


Position Summary
Start Date
As soon as possible
Employment Type
Full Time
Period of Employment
Type of Compensation
College Credits Earned
Tuition Assistance
Required Student Status
Preferred Majors
Email this Job to Yourself or a Friend
Indicates required fields