BigBear.ai is seeking a Business Development Manager to develop and manage relationships with customers to drive software sales and revenue. The ideal candidate for this job must have a background in CBP operations, possess a strong network within the technology industry, demonstrate experience with access control in airport settings, offer proven expertise in implementing technology solutions, and have a track record of working internationally.

BigBear.ai provides decision intelligence solutions for Digital Identity, National Security, and Supply Chain Management. Our technology comes from our experience in some of the most complex operating environments, and our experts partner with our customers to design and implement solutions tailored to their needs.

BigBear.ai's customers, which include Government & Defense, Manufacturing & Warehouse Operations, Travel and Transportation (including airports and air carriers) all rely on BigBear.ai's solutions to empower leaders to make decisions at the speed of relevance.

BigBear.ai drives innovation and is developing cutting edge technologies to enable wider access to artificial intelligence that will change the paradigm for deploying, orchestrating, and managing algorithms in the future. Our industry-leading VeriScan facial recognition technology takes fast accurate authentication in real time and transmits them securely to the biometrics matching service for convenient, rapid, identity verification. Combined with our Trueface facial recognition software, we use photos and videos taken in real time to perform a one-to-many or one-to-one match against a temporary gallery of client images, delivering a safer, smoother, and more efficient identity verification process. Offered as an on-premise, mobile or cloud-based software as a service deployment, our VeriScan and Trueface offerings are built to service high-volume, high-speed environments with best in class accuracy and reliability for complex environment such as airports and cross-border operations.

Our customers have trusted us for decades because our solutions are built for the domains and missions they serve, supported by subject matter experts from their field. We are committed to open architecture designs, enabling interoperability across platforms & algorithms, and providing access to models and data, ensuring our clients can take action with trust and speed

• As the Business Development Manager, you will be responsible for helping inform an enterprise sales strategy and executing initiatives for new business acquisition and expansions
• Lead business development in designated geographic territory and drive new sales in commercial enterprise accounts for BigBear's veriScan and Trueface SDK solutions
• Leverage social media for business development purposes
• Excellent verbal and written communications skills
• Support multi-level relationships within Commercial organizations including within the C-Suite as well as within Engineering and Finance departments
• Coordinate internal business case reviews and negotiate terms of sales and agreements, and close sales with customers
• Respond to customer inquiries and resolve objections to get customers to a positive purchasing decision
• Gather market, competitive and customer information to address customer needs and determine product-market fit, and shape the go-to-market strategy
• Provide customer feedback to internal stakeholders, including, but not limited to product management and engineering to inform product roadmaps
• Advise management on successful pricing strategies based on your experience and customer feedback

• Bachelors Degree required. Higher education degree not required, but preferred
• Spanish speaking and writing capability a plus
• 10-15 years of relevant experience (e.g. airport operations, passenger experience, baggage processing, technical business development and relationship management.) Additional relevant experience can be considered in lieu of a degree
• Established network in the travel or airport sector, with understanding of passenger processing and airport operations highly preferred
• Demonstrated track record of business development and sales utilizing a variety of techniques and strategies
• Experience selling nascent software technology into enterprise customers
• Adept in understanding how to execute technical sales
• Strong technical acumen and understanding of cloud computing, data/AI, and related technologies
• Exceptional communication and presentation skills with the ability to articulate technical concepts to both technical and non-technical audiences, both verbal and written
• Strong problem-solving and negotiation skills
• Ability to work independently and as part of a team, taking ownership of projects and initiatives
• Willing and able to travel to prospect/client sites.

• Bachelors Degree required. Higher education degree not required, but preferred
• Spanish speaking and writing capability a plus
• 10-15 years of relevant experience (e.g. airport operations, passenger experience, baggage processing, technical business development and relationship management.)

BigBear.ai delivers AI-powered analytics and cyber engineering solutions to support mission-critical operations and decision-making in complex, real-world environments. BigBear.ai's customers, which include the US Intelligence Community, Department of Defense, the US Federal Government, as well as customers in manufacturing, healthcare, commercial space, and other sectors, rely on BigBear.ai's solutions to see and shape their world through reliable, predictive insights and goal-oriented advice. Headquartered in Columbia, Maryland, BigBear.ai is a global, public company traded on the NYSE under the symbol BBAI. For more information, please visit: and follow BigBear.ai on Twitter: .