Taxonomy and Information Architecture Intern|, Health Affairs

Location:
District of Columbia
United States

Project HOPE is an international NGO of more than 900 engaged employees and hundreds of volunteers who work in more than 20 countries, responding to the world's most pressing global health challenges. Throughout our 60 +year legacy, Project HOPE has treated millions of patients and provided more than $3 billion worth of medicines to local health care organizations around the world. We have helped build hundreds of health programs from the ground up and responded to humanitarian crises worldwide.

Summary:
Project HOPE is looking for a Taxonomy and Information Architecture Intern. The Intern will support the publishing taxonomy and discoverability strategy of the Health Affairs Marketing & Digital Team. S/he/they will gain valuable knowledge and experience about scholarly publishing taxonomy and metadata, leveraging a taxonomy to improve website user experience, and working with a technology vendor. S/he/they will also gain a deeper understanding of specific humanitarian crisis as well as NGO, UN and USG responses.

Code of Conduct
It is our shared responsibility and obligation to treat each other with respect, take affirmative steps to prevent matters involving Sexual Exploitation & Abuse and Trafficking in Persons, and to disclose all potential and actual violations of our Code of Conduct, which may include Conflicts of Interest, Fraud, Corruption, Discrimination or Harassment. Together we can reinforce a culture of respect, integrity, accountability and transparency.

Responsibilities:
Help the Health Affairs taxonomy working group identify and assess candidate terms for new topics in health policy related to our publications.
Identify regular process for ingesting new keywords into the Health Affairs taxonomy.
Unpack the information architecture related to topics on healthaffairs.org and make a critical comparison to related strategies on peer websites.
Use site analytics tools to analyze user behavior and needs.
Recommend user interface changes to help users discover relevant content.
Other duties and tasks as assigned.

Learning Outcomes:
Learn about taxonomy, keyword research, discoverability, and best practices for maintaining metadata for a scholarly publication and related digital content.
Gain experience in applying a taxonomy to a website and using that structure to improve user experience and promote engagement.
Use tools like Google Analytics, Google Search Console, and Hotjar to analyze user behavior and UX.
Learn how to write Jira tickets that define work requirements for a technology vendor.


Qualifications:
Experience with information science, data analysis, taxonomy research, SEO best practices, information architecture, or website design
Strong problem solving and conceptual thinking abilities
General understanding of databases, classifications, and systems
Ability to clearly communicate technical topics to audiences of all levels of expertise
Comfort learning new tools and techniques related to data research and analytics
Junior or Senior Undergraduate
Graduate Student Preferred
Strong research, writing, and editing skills
Ability to multi-task and prioritize various tasks in a fast-paced work environment
Ability to work effectively and accurately with MS Outlook, Word, Excel, and internet applications
Ability to work productively in a team environment as well as under minimal supervision, taking the initiative to ask questions as needed