JOB DESCRIPTION:

KEY JOB RESPONSIBILITIES:

Assist with internal investigations involving coordination and collaboration with other internal partners to collect and prepare documentation, exhibits, timelines.

Ensure that all employee matters are handled with a consistent and focused approach that is aligned with clients vision and values.

Manage ADA requests in accordance with applicable Company policies and applicable state and federal laws. Good knowledge of the interactive process.

Record and track ER data in a thorough and timely manner. Maintain a record of all cases using proper documentation standards. Develop and complete required reports.

Assist with efforts to develop and maintain positive employee relations/practices.

Act as an intake point of contact for employees with concerns about employee relations matters, especially as it relates to ADA Accommodation requests and leaves.

Maintain confidentiality and sensitivity to all issues.

Escalate cases as needed with ER leadership.

Assist with administrative tasks, as needed. Examples include: assist with getting FMLA claims raised, sending and tracking ADA paperwork, raise separations in the separation system and, update separation details.

CORE COMPETENCIES / KNOWLEDGE & SKILL REQUIREMENTS:

Associate s (Bachelor s preferred) degree in HR Management or related field or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year

of education.

At least 1-4 years of relevant work experiences in HR domain, or as a HR Generalist, BPHR/HRBP handling Employee Relations within their roles

Team player - understanding that flexibility is needed in this position

Good interpersonal and organizational skills

Knowledge of US local, state and Federal employment laws and regulations

Knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws

Excellent written and verbal communication skills

Ability to multitask and manage a fluctuating workload

Ability to handle confidential and sensitive information with discretion

Working knowledge of Microsoft Office systems

Extraordinary teammate who values accountability, integrity, collaboration, and creativity

Availability for occasional calls with India based employees which may occur outside of regular work hours

Good critical thinking and analysis skills

Exhibit calm responsiveness to emergency or stressful situations

Ability to work from an Infosys office, up to 40 hours per week, as required

Ability to work core hours of 9am-3pm, start and end time negotiable for an 8 hour shift